Support Services

It is the aim of Housecall Care and Support to deliver you Person Centred Support which meets and exceeds your dreams and goals in life.

We will achieve this by promoting a standard of excellence through measurable outcomes.

Our Services

• Befriending
• Support to college/education
• Social and community activities
• Personal Care
• Budgeting and help with finances
• Healthy eating and menu planning
• Help with everyday living skills In to work
• Accessing services e.g. Advocacy
• Assistance with benefits

We also provide a 24-Hour on call service to offer advice and guidance in a crisis.

We will support you by...

Not just listening but hearing and not just looking but seeing.
Treating you as a unique individual with respect, dignity and as a valued member of the community.
Helping you to be aware of the various choices you have, and promoting your rights within that choice.
Enabling you to make choices about the risks you take and by doing so give you greater independence and raise your self esteem.

Ways to help us support you

`A goal without a plan is just a dream'

Agreeing on a personal plan of support that gives you as much independence as possible. However, we will be flexible and do things differently if your need, goals, or dreams change.

If you are not happy with the service you receive and feel you would like to complain, we will provide you with any help you may need to do so. Feedback is important to us to help us ensure our support services are as good as they can be.

The individuals working with you will be people you like. They will be appropriately trained, have your best interests in mind, and will adhere to the agreed plan of support.
We will work with other relevant agencies and individuals to best assist you to achieve all you can. We will include you in as many of Housecall care and support's decision making processes as possible i.e. selection of staff, staff training, and influencing the way we work.

Staff trained to support:

• Mental Health
• Children and Families
• Physical Disabilities
• Learning Disabilities
• Housing Support
• Emotional and Social Support
• Life Transitions